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  • We recommend measuring your ring size under natural daylight to ensure accuracy. Your finger may appear slightly different in size depending on temperature, time of day, and lighting conditions. For the most reliable result, measure your finger when it is relaxed and avoid taking measurements when your hands are cold or swollen. If you are between sizes, we suggest choosing the larger size for comfort.

  • To preserve the beauty of your jewelry, avoid contact with water, perfume, lotions, and other chemicals. Remove your jewelry before exercising, showering, or sleeping. Store each piece separately in a dry, soft pouch to prevent scratches and tarnishing. Gently wipe your jewelry with a soft cloth after each wear to maintain its shine.

  • Regular maintenance helps extend the lifespan of your jewelry. We recommend occasional professional cleaning for pieces worn frequently. For silver items, use a silver polishing cloth to remove natural oxidation. Avoid using abrasive materials or harsh cleaning agents. If your jewelry requires inspection or repair, please contact us for assistance.

  • We do not offer refunds for any purchases.

  • We accept exchanges only for items that are brand new, unused, and in perfect condition, with no impact on secondary saleability. Please contact us via email at thebest@bebold-design.com before sending the item back. Custom-made or personalized pieces are not eligible for return or exchange.

  • Complimentary shipping is provided exclusively to SF Express self-pickup points and lockers.To ensure the safest transit of your items, we advise against residential or commercial door-to-door delivery.

    Please ensure all shipping details are accurate at checkout.The Boring Design is not responsible for any delays, loss, or additional surcharges (including redelivery fees) resulting from incorrect addresses, contact numbers, or recipient information provided by the customer.

    For worldwide shipping, international delivery is available at variable rates shown at checkout, using SF Express as our primary carrier. Please review the shipping fee and destination details carefully before confirming your order, and contact us if you need any assistance.

  • Last updated: April 11, 2026

    The Boring Design (“we”, “us”, “our”) operates this online store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide a secure and seamless shopping experience. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, interact with our Services, or make a purchase.

    By accessing or using any part of the Services, you acknowledge that you have read and understood this Privacy Policy.

    1. Personal Information We Collect

    We collect personal information that identifies or can reasonably be linked to you. As your document states, this includes:

    “Contact details including your name, address, billing address, shipping address, phone number, and email address.”
    “Financial information including credit card, debit card, and financial account numbers…”

    Depending on how you interact with us, we may collect:

    • Contact Information — name, email, phone number, billing and shipping addresses.
    • Payment & Transaction Information — payment method, transaction details, order history.
    • Account Information — username, password, preferences.
    • Device & Usage Data — IP address, browser type, device identifiers, browsing behavior.
    • Communications — messages you send to us, customer support inquiries.
    • Automatically Collected Data — via cookies, analytics tools, and Shopify’s systems.

    We do not collect anonymized or de‑identified data as personal information.

    2. How We Collect Personal Information

    We may collect information:

    • Directly from you when you create an account, place an order, or contact us.
    • Automatically through cookies, analytics, and your device when you browse the site.
    • From service providers such as Shopify, payment processors, and logistics partners.
    • From third‑party partners who support marketing, analytics, or advertising.

    Your document states:

    “Automatically through the Services including from your device… and through the use of cookies and similar technologies.”

    3. How We Use Your Personal Information

    We use your information for purposes including:

    A. Providing & Improving the Services

    • Processing payments
    • Fulfilling and shipping orders
    • Managing your account
    • Handling returns or exchanges
    • Personalizing your shopping experience

    Your document notes:

    “We use your personal information to provide you with the Services… to fulfill your orders… to create a customized shopping experience for you.”

    B. Marketing & Advertising

    • Sending promotional emails
    • Showing relevant ads based on your browsing behavior
    • Recommending products you may like

    C. Security & Fraud Prevention

    • Authenticating accounts
    • Detecting and preventing fraudulent or malicious activity

    D. Customer Support

    • Responding to inquiries
    • Providing updates about your orders

    E. Legal Compliance

    • Responding to legal requests
    • Enforcing our Terms and policies

    4. How We Disclose Personal Information

    We may share your information with:

    • Shopify, which hosts our store and processes data to operate the Services
    • Service providers (payment processors, shipping partners, IT support)
    • Marketing partners for advertising and analytics
    • Affiliates within our corporate group
    • Legal authorities when required
    • Third parties when you explicitly authorize us to do so

    Your document states:

    “With Shopify, vendors and other third parties who perform services on our behalf…”

    We do not sell your personal information.

    5. Relationship with Shopify

    Shopify collects and processes certain data to operate and improve the Services. As your document explains:

    “Information you submit to the Services will be transmitted to and shared with Shopify… Shopify is responsible for the processing of your personal information…”

    To learn more about Shopify’s privacy practices, please visit the Shopify Consumer Privacy Policy.

    6. Cookies & Tracking Technologies

    We use cookies and similar technologies to:

    • Enable essential site functions
    • Remember your preferences
    • Analyze site performance
    • Support personalized advertising

    You may adjust your browser settings to manage cookies, though disabling them may affect site functionality.

    7. Children’s Data

    We do not knowingly collect personal information from individuals under the age of majority. If you believe a minor has provided information to us, please contact us to request deletion.

    Your document states:

    “The Services are not intended to be used by children, and we do not knowingly collect any personal information about children…”

    8. Security & Data Retention

    We take reasonable measures to protect your information, but no system is perfectly secure.

    “Please be aware that no security measures are perfect or impenetrable…”

    We retain your information only as long as necessary to:

    • Maintain your account
    • Fulfill orders
    • Comply with legal obligations
    • Resolve disputes

    9. Your Rights & Choices

    Depending on your location, you may have rights to:

    • Access your personal information
    • Request deletion
    • Request correction
    • Request a copy (data portability)
    • Opt out of marketing communications

    Your document states:

    “You may have a right to request access… delete… correct… or receive a copy of the personal information we hold about you.”

    We may need to verify your identity before processing requests.

    10. International Data Transfers

    Your information may be transferred outside your country of residence. When transferring data from the EEA or UK, we rely on recognized legal mechanisms such as Standard Contractual Clauses.

    11. Third‑Party Links

    Our website may contain links to third‑party sites. We are not responsible for their privacy practices.

    12. Changes to This Policy

    We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

    13. Contact Us

    If you have questions or wish to exercise your rights, please contact us:

    Email: thebest@bebold-design.com
    Address: 922, 9/F, Kam Hon Industrial Building, 8 Wang Kwun Road, Kowloon Bay, Kowloon, Hong Kong